Beyondwise Technology Solutions (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information of users of Eduwise-STUMED, our websites, software, mobile applications, and related services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when using our services.

1. Information We Collect

1.1 Information You Provide

Depending on the services you use, we may collect information such as:

• Name
• Mobile or telephone number
• Email address
• School, institution, company, or organization name
• Address and other contact details
• Account and login information
• Information submitted through enquiry, demo, support, or contact forms
• Other information that you voluntarily provide while using our services

1.2 School and Educational Data

Eduwise-STUMED may be used by schools and educational institutions to manage information relating to students, parents, teachers, staff, attendance, academic administration, communication, and other school-management activities.

Such information is generally entered or managed by the relevant school, institution, or authorized users. Schools and institutions are responsible for ensuring that they have the appropriate authority to provide and process such data.

1.3 Technical Information

We may collect limited technical information automatically, including:

• IP address
• Browser and device type
• Operating system
• Log and diagnostic information
• Website usage information

2. How We Use Information

We may use information to:

• Provide, operate, and maintain Eduwise-STUMED and related services
• Create and manage user accounts
• Provide customer support and respond to enquiries
• Process and manage service requests
• Send service-related notifications and communications
• Provide WhatsApp-based communication features where enabled
• Improve the performance, functionality, and security of our services
• Detect, prevent, and address technical or security issues
• Comply with applicable laws and legal obligations

3. WhatsApp and Meta Integration

Eduwise-STUMED may integrate with the WhatsApp Business Platform and services provided by Meta Platforms, Inc. to enable communication and notification features.

When a user communicates through a WhatsApp integration, we may process information such as the user’s WhatsApp phone number, name, messages, and other information voluntarily provided through the communication.

This information may be used to provide requested services, customer support, school-related communications, notifications, and other legitimate service-related purposes.

Information processed through WhatsApp or Meta services may also be subject to the applicable terms and privacy policies of Meta and WhatsApp.

We do not sell or rent WhatsApp user information to third parties.

4. Sharing of Information

We may share or provide access to information only when reasonably necessary for operating our services, including with:

• Authorized personnel and administrators of the relevant school or organization
• Technology and infrastructure service providers that support our services
• Communication providers, including services used to provide WhatsApp functionality
• Professional advisers where reasonably necessary
• Government authorities or other parties where required by applicable law

We do not sell, rent, or trade personal information to third parties.

5. Third-Party Services

Our services may use third-party platforms and service providers for hosting, communications, analytics, authentication, payment processing, or other technical functions.

Third-party services may process information in accordance with their own terms and privacy policies. Where applicable, users should review the privacy policies of those services.

6. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

7. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business records, comply with legal requirements, resolve disputes, enforce agreements, and protect our legitimate interests.

When information is no longer required, it may be deleted, securely destroyed, or anonymized, subject to applicable requirements.

8. Your Privacy Rights

Depending on applicable law and your relationship with us, you may have rights to:

• Request access to personal information held about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Ask questions about how your information is processed

To make a privacy-related request, please contact us using the details below.

9. Cookies

Our website may use cookies or similar technologies to improve website functionality, understand usage, maintain security, and improve user experience.

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

10. Children’s Privacy

Eduwise-STUMED may be used by educational institutions that manage information relating to students. Such information is generally managed by the relevant school or institution and its authorized users.

We do not knowingly seek to collect personal information directly from children for unrelated purposes. Schools and institutions using the service are responsible for obtaining any permissions or consents required by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. Any updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us